Your Satisfaction is Our Primary Concern.
At Kishe' Foods, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, please read on.
Return Policy on Coffee
We do not accept returns on coffee due to the perishable nature of coffee. However, we are quite willing to resolve problems if they arise. If there are errors in your order, or you are dissatisfied, please contact us within 2 days of receiving your order. We will do our best to ensure that you are satisfied and enjoying your Kishe' Coffees.
Return Policy on other Merchandise
We would like you to be satisfied with your purchase. All Returns or Exchanges on merchandise (non-coffee) items must be done within 30 days of the purchase date. You may be able to return the products to us for a full refund. Please contact us within 14 days of receiving your order to obtain a return authorization number. We will not accept any returns without a return authorization number. Once a return is authorized, we will refund your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. Please return authorized orders in its original form and packaging. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.
Once an RMA number has been received, please ship the item by mail to:
Kishe' Foods, LLC,
ATTN: Customer Service
18336 Soledad Canyon Road #1372
Canyon Country, CA 91386